Privacy policy

Last Updated: May 26, 2025

Privacy Policy

SleepMist is operated by Velmora Commerce LLC ("we", "us", or "our").

SleepMist operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). SleepMist is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect

We may collect the following categories of personal information:

- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Transaction history
- Device and browser information
- IP address
- Usage and interaction data
- Communications and support inquiries

2. How We Collect Information

We collect information:
- Directly from you
- Automatically through cookies and analytics
- From payment processors and service providers
- From Shopify and integrated third-party services

3. How We Use Your Information

We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized activity
- Send order updates and promotional communications
- Comply with legal obligations

4. Sharing of Information

We may share your information with:
- Shopify
- Payment processors
- Shipping providers
- Analytics and marketing providers
- Legal authorities when required by law

We do not sell your personal information.

5. Shopify Services

Our store is hosted by Shopify. Shopify may collect and process certain personal information to provide and improve its services.

For more information, please visit:
https://privacy.shopify.com/en

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:
- Remember preferences
- Improve website performance
- Analyze traffic and usage
- Support advertising and marketing efforts

You can control cookies through your browser settings.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States.

8. Data Retention

We retain your personal information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements

9. Your Rights

Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Withdraw consent
- Opt out of marketing communications

To exercise your rights, contact us at:
purevibe.air@hotmail.com

10. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or storage system is completely secure.

11. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

14. Contact Information

Velmora Commerce LLC

Registered Address:
1007 N Orange St. 4th Floor Suite 5719
Wilmington, DE 19801
United States

Email:
purevibe.air@hotmail.com