Shipping policy

🚚 Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

United States: 7–15 business days
International: 10–21 business days

Shipping Rates

Free standard shipping on all US orders over $30.

Standard US shipping: $5.99

International shipping rates are calculated at checkout.

Carriers

We ship via USPS, UPS, DHL, or other trusted shipping partners.
A tracking number will be emailed to you once your order has shipped.

International Orders

Customers are responsible for any customs duties, import taxes, or fees charged by their country upon delivery.
Velmora Commerce LLC is not responsible for delays caused by customs clearance.

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us at purevibe.air@hotmail.com within 7 days of the expected delivery date.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

Contact

For shipping-related questions, contact:
purevibe.air@hotmail.com